Struggling To Keep Track Of Your IT Documentation?
IT Portal lets you organise all your MSP data in one secure central platform so you can easily create documentation and instantly locate, access & share information with your team & clients.
It's affordable, customisable & integrates fully with your data sources.
CSPs & IT Departments Are More Productive & Profitable With IT Portal
TRUSTED BY HUNDREDS OF MSPs & IT DEPARTMENTS LARGE & SMALL IN OVER 22 COUNTRIES
"Great software, easy to use for techs and incredible support!"
Joshua Thomson - HelpOX
Built From The Ground Up For IT Engineers & Proven To Speed Up IT Documentation Management By 75%
Hundreds of MSPs & IT departments around the globe trust IT portal to reduce downtime, create accountability for documentation, and achieve peace of mind that their documentation requirements are met. Here's why...
IT Engineers
Easily create IT documentation with our pre-built, customisable templates
Document & share data with other team members with 1 click
View & update data on the go with the mobile app
Save 75% of the time spent on locating IT documentation
Never forget or lose anything
Eliminate paperwork and filing
Enjoy decreased stress
Be more professional & organised
Reduce phone calls, back and forth and visits back to the office to find correct information
IT Managers
Systemize and standardize your documentation processes
Ensure standards are met with the Documentation Scoreboard
Save time by using pre-built documentation structures
Increase your team's productivity
Peace of mind that data is fully secure
Flexibility to meet client requirements
Control who has access to data
Easily import & export data from IT Portal
Hit targets and see growth from improved efficiency
MSP Clients
Clients can be granted read-only access to data at no additional cost
Show clients a white labeled portal with your full branding
Increased transparency means more trust with your clients
Peace of mind that data is fully secure
Impressed by professionalism and expertise of MSP
Better results, improved efficiency means happier clients!
Get Started Today - Risk Free
Take our interactive demo for a test drive and then sign up for the first 30 days 100% risk free.
2500+ Users Love IT Portal - And We've Got The Reviews To Prove It!
"IT Portal is a good product. Support has been very responsive and they have made some significant improvements to performance and functionality. We use the hosted version - zero down time, and zero maintenance effort on our part. All in all, good value!"
Joshua Lewis - Dorks Delivered
Easily Manage Your Knowledge Bases, Documents, Passwords, Server Configurations & More In An Affordable, Centralized Platform - Hosted In The Cloud, Locally Or On Premise
IT Portal is a secure, structured platform that enables MSPs and IT departments to easily access client IT infrastructure information, ensure documentation requirements are met and allow instant access to up to date details in one centralized place.
Easily Keep Track Of Accounts & Credentials For All Devices
Record logins, subscription, and support accounts, with username and password for each MSP. Choose from device specific credentials or link shared login details across devices.
Store licenses, support contracts, domain names, SSL certificates, and SLAs. Have accurate, up to date info when renewing an environment & be notified about agreement expiry.
Instantly Find & Share Info On Companies, Contacts & Sites
Reference documents, licenses, passwords, contacts, diagrams, kbs, forms & information about devices relating to a company or server sites can be grouped together.
Rapid Response, Best-In-Class Customer Support 24/7
We have 24 hour monitoring of our services and technicians available onsite. In an emergency, we can be contacted via phone for a fast fix.
Bank Level Data Security For Total Peace Of Mind
IT Portal uses AES 256 Bit Encryption and offers 2 factor authentication, encryption at rest and an optional encryption key so your data is safe.
Save Time With Clear Pre-Built Documentation Structures
No need to go through the hassle of building out your own documentation system in Google Docs or sharepoint. IT Portal has a proven, out of the box organisation structure for your data.
Customisable Interface & Full Control Over Data Access
IT Portal was built with engineers in mind. Customise what users see, fields and even add custom branding to your portal. Restrict access to data for certain users in access settings.
Fast, User Friendly Cloud App Or Deploy Locally/On Premise
Unlike most other IT documentation platforms, IT Portal allows for access from a cloud web app AND local or on premises set up with full export & synchronization between instances.
Maintain & Measure Documentation Standards With Scoreboard
Ensure that all required documentation is completed and stored in your portal. Plus, identify systems and servers that are not yet documented.
Export All Your Data For Flexible Offline Or DR Access
IT Portal Export connects to your current IT Portal and sends your IT documentation to a remote host for off-line or DR access. Portal Export can be used
Easily Keep Track Of All Devices & Their Configurations
Document in detail the devices running on your networks, including device names, descriptions, IP addresses, and access information and other important details.
Create clear, searchable knowledge base articles that can then be accesses and referenced by anyone who is granted permission. Include scripts or attach files as needed.
Manage & Store All Your Key Documents For Each Device
Save important files, images, and notes about your environment as documents and associate them with devices. Build books, diagrams, check lists, forms, policies, procedures etc.
Get Started Today - Risk Free
Take our interactive demo for a test drive and then sign up for the first 30 days 100% risk free.
Trusted By Hundreds Of Small, Medium & Large MSPs Globally With Support For 6 Languages
"IT Portal is a good product. Support has been very responsive and they have made some significant improvements to performance and functionality. We use the hosted version - zero down time, and zero maintenance effort on our part. All in all, good value!"
Jody Ellis - Advos IT (USA)
Maintain & Measure Documentation Standards With Scoreboard
Ensure that all required documentation is completed and stored in your portal. Plus, identify systems and servers that are not yet documented. The scoreboard will automatically query the system and ensure your documentation requirements are met. We give you 18 items to score against by default but you can also create your own or remove ours.
Easily Paste & Edit With A Next Generation Visual HTML Editor
A clean and elegant editor. Choose to keep or clean formatting when pasting from Microsoft Word and Excel and the rich text editor does it all for you. Thousands of companies in over 100 countries are using this Froala Editor.
Access IT Portal Anywhere With Our Dedicated Mobile Apps For iOS & Android
Download the app and use the settings below to test. The mobile app provides a quick search function for when you are on the go. Note: Your production URL will depend on your Cloud or onPremise Portal server. Click the image to the left to a see video of all the screens.
Network Configurations Import
Automatically upload device configurations to the portal from your switches, firewalls, and other network devices. You can save them as files or upload them as text. When uploaded as text you can run comparisons between uploads.
Import Network Configurations & WMI With One Click
Automatically upload device configurations to the portal from your switches, firewalls, and other network devices. You can save them as files or upload them as text. When uploaded as text you can run comparisons between uploads. Run our script on windows devices to import them directly into the portal.
Export All Your Data For Flexible Offline Or DR Access
IT Portal Export connects to your current IT Portal and sends your IT documentation to a remote host for off-line or DR access. Portal Export can be used on web server or on a thumb drive using Firefox. All your data is exported to a web friendly read-only format or CSV.
IT Portal Makes Creating IT Documentation Fast & Easy With Top Request Features Based On Feedback From Hundreds Of MSPs Since 2007
Features
Free Company Users
Branding
Notifications
Relationships
Portal Export
Mobile App
My Password List
Synopsis View
Image Galleries
Seven Themes
Change History
Superior WYSIWYG Editor
Documentation
Companies
Devices
Accounts
Agreements
Contacts
Documents
Configurations
KBs
Forms
Security
Logs Access
Two Factor Authentication
Active Directory
SSL and Encryption
Granular Permissions
Recycle Bin
Access Control
IP Access Control
Get Started Today - Risk Free
Take our interactive demo for a test drive and then sign up for the first 30 days 100% risk free.
